Check-in begins at 3:00 PM, while check-out is at 12:00 NN. If you arrive early, our team will be happy to assist with your luggage while you enjoy the hotel's facilities, subject to availability.

Early check-in and late check-out requests are subject to room availability and may be subject to additional charges. We recommend coordinating with our team in advance so we can best accommodate your request.

For a smooth check-in experience, all registered guests staying at the hotel are required to present a valid government-issued ID upon arrival. This helps us ensure a secure and seamless experience for all our guests.

Selected room categories can accommodate a crib or rollaway bed, subject to room configuration and availability. Rollaway beds are available at an additional charge. We recommend making your request prior to arrival.

Connecting rooms may be available depending on the room configuration and availability. If you are traveling with family or a group, please let our Reservations Team know your preferred arrangement when making your booking.

Yes. Selected rooms offer views of Taal Lake and Volcano, allowing guests to enjoy the beauty of Tagaytay from the comfort of their room. Room views vary depending on the room category.

Yes. Children aged 0–5 years old may stay complimentary when sharing a room with their accompanying adults. Breakfast is also complimentary for children within this age group. For children aged 6–12 years old, an additional ₱800 per child, per night applies inclusive of breakfast. Guests aged 13 years old and above are considered adults and are subject to the applicable additional guest rate of ₱1,500 per person, per night, inclusive of complimentary breakfast and access to the hotel's amenities.

Guests can enjoy a relaxing dining experience at Al Dente by The Lake, conveniently located in the hotel lobby. The restaurant offers a selection of food and beverages for guests to enjoy during their stay. For added convenience, in-room dining is available until 9:00 PM, allowing guests to enjoy selected food and beverage offerings from the comfort of their room.

Breakfast is served daily from 6:30 AM to 10:00 AM, giving guests a relaxed start to their day before exploring and experiencing Tagaytay.

Guests may bring outside food and beverages into the hotel; however, applicable corkage fees will be charged.

Yes. Guests can enjoy our swimming facilities, including the Taal Lake-view outdoor pool located outside the Executive Lounge and the indoor pool located in the Annex Building. Both swimming pools are open daily from 7:00 AM to 8:00 PM, allowing guests to enjoy a refreshing swim while taking in the relaxing atmosphere of The Lake Hotel Tagaytay.

The Lake Hotel Tagaytay offers a variety of amenities for guests to relax, unwind, and enjoy quality time with family and friends, including: Taal Lake-view outdoor swimming pool, Indoor swimming pool, Game Room with kids' play area, Billiards, Table tennis, Foosball, Darts, Fitness Gym, and Al Dente by The Lake, our lobby restaurant. Whether you're looking to stay active, keep the kids entertained, enjoy a friendly game, or simply relax over a good meal, our amenities are designed to make your stay at The Lake Hotel Tagaytay more enjoyable.

Absolutely. The Lake Hotel Tagaytay is a family-friendly destination where guests of all ages can relax, play, and create memorable moments together. Families can enjoy our Game Room with a kids' play area, board games, books, giant board games, and mini putting golf, along with our swimming pools, billiards, table tennis, foosball, and darts. Whether you're planning a fun-filled family getaway or simply looking for a relaxing escape with your loved ones, The Lake Hotel Tagaytay offers spaces and experiences for everyone to enjoy.

Yes. Complimentary Wi-Fi is available for hotel guests. Please ask our Front Office Team for the Wi-Fi access details upon check-in.

If your reservation was made through an online travel agency (OTA) or another booking platform, changes or cancellations should generally be coordinated directly with the platform where the booking was made. You may also contact our Reservations Team for assistance in understanding your booking terms.

We accept cash, credit cards, debit cards, QR Ph, Apple Pay, and Google Pay for applicable hotel payments. Payment options may vary depending on the type of transaction or booking arrangement.

The additional guest rate is ₱1,500 per person, per night, inclusive of complimentary breakfast and access to the hotel's amenities. Guests may also request a rollaway bed, subject to room configuration and availability.

Yes. A ₱2,000 security deposit per room is required upon check-in. Guests may settle the deposit in cash or through credit card verification. For credit card transactions, the ₱2,000 amount is held as a temporary authorization (floating transaction) and is not an actual charge. The authorization will be reversed upon check-out, subject to the processing time and policies of the guest's issuing bank. For cash deposits, the amount will be returned upon check-out, provided there are no applicable charges or damages.

The Lake Hotel Tagaytay is a non-smoking property. Smoking is strictly prohibited inside guest rooms and in designated non-smoking public areas. Inside guest rooms: A smoking violation may incur a sanitation fee equivalent to one (1) night's room rate, or a higher charge depending on the number of days the room needs to be taken out of service for deep cleaning and sanitation. Public areas: A ₱500 smoking violation fee may be charged for smoking in designated non-smoking areas. Guests are kindly requested to smoke only in designated smoking areas and help us maintain a clean, comfortable, and pleasant environment for everyone.

We love our furry friends, but pets are not permitted within the hotel premises, including guest rooms and common areas. We appreciate your understanding as we strive to maintain a comfortable and pleasant environment for all our guests.

Yes. Parking is available for hotel guests, subject to availability. Our team will be happy to assist you upon arrival.

The Lake Hotel Tagaytay is conveniently located along Km. 58 General Emilio Aguinaldo Highway, Barangay Maharlika East, Tagaytay City, Cavite 4120. We are approximately 5 minutes from Sky Ranch Tagaytay, making it a convenient landmark when traveling to the hotel. For the easiest and most accurate directions, simply search “The Lake Hotel Tagaytay” on Google Maps or your preferred navigation app.

The Lake Hotel Tagaytay places you close to the sights, flavors, and experiences that make Tagaytay special. Guests can conveniently explore popular attractions, dining destinations, cafés, leisure activities, and family-friendly experiences around the city. Discover the nearby attractions and must-visit experiences featured on our website and start planning your Tagaytay getaway before you arrive. After a day of exploring, return to a relaxing stay with the beauty of Taal Lake and Volcano as part of your experience.

We’re here to make your stay at The Lake Hotel Tagaytay as seamless and enjoyable as possible. If you have questions, special requests, or need assistance before your arrival, our team is always happy to help. For reservations, inquiries, and assistance, please contact us through our official communication channels listed on our website. We look forward to welcoming you to Tagaytay and helping you create moments worth remembering by the lake.